Effective Date: April 18, 2026

At Deeku Healthcare, our mission is to provide compassionate, effective behavioral health care. A core part of that mission is ensuring our services, including our digital presence, are accessible to everyone. We are committed to minimizing digital barriers so that all individuals, regardless of ability or technology, can easily access the mental health resources, patient portals, and information they need.

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Legal Compliance and Our Commitment

We prioritize digital inclusion and operate our behavioral health platform in alignment with both state and federal accessibility frameworks, including:

• The Minnesota Human Rights Act (MHRA): We are committed to ensuring our digital presence serves as an inclusive place of public accommodation, free from discrimination on the basis of disability.

• Americans with Disabilities Act (ADA) Title III: We continually strive to provide full and equal online access to our healthcare services, patient platforms, and facilities.

• Section 1557 of the Affordable Care Act (ACA): We actively work to ensure our digital health programs, telehealth services, and activities are accessible to all individuals with disabilities.

 

Conformance Status

To fulfill these legal and ethical obligations, Deeku Healthcare actively works to align our website's functionality and content with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. This matches the State of Minnesota’s Digital Accessibility Standard, which is globally recognized as the benchmark for creating barrier-free digital environments.

 

Key Accessibility Features

To support a seamless experience, we are continuously implementing and testing the following features on the Deeku Healthcare website:

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Text Alternatives - Descriptive alt-text for images and media to ensure compatibility with screen readers.

Keyboard Navigation - Logical tab orders allowing users to access all core site functions without a mouse.

Color Contrast - High-contrast color palettes to assist users with visual impairments or color blindness.

Scalable Text - Responsive design that supports text magnification up to 200% without loss of functionality or screen layout.

Clear Site Structure - Consistent use of headings, landmarks, and plain language to aid cognitive processing and navigation.

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Requests for Alternative Formats

In accordance with Minnesota accessibility best practices, you have the right to request healthcare records, intake forms, and educational information in alternative formats. If you require a document in an accessible format (e.g., large print, screen-reader-friendly PDF) or need an ASL interpreter for a telehealth session, please contact us prior to your appointment so we can fulfill your request.

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Continuous Improvement and Feedback

Digital accessibility is an ongoing effort. We audit our website using automated and manual testing, and we work with developers to enhance the accessibility of our platform as technology evolves.

We welcome your feedback. If you encounter any accessibility barriers, have difficulty accessing specific content, or need assistance using our patient portal, please let us know immediately so we can provide you with the information you need through alternative means.

Please reach out to our accessibility support team using any of the following methods:

• Email: admin@deekuhealth.com

• Phone: (651) 968-0543 | Minnesota Relay 711 or 1-800-627-3529

• Mailing Address: 3000 Centerville Rd, Saint Paul, MN 55117

We aim to respond to all accessibility feedback and accommodation requests within 2 business days.